Policy
Shipping policy
How research materials are fulfilled, documented, and dispatched.
Processing time
Orders from qualified research customers are typically processed within 1–2 business days following order verification. Restricted materials may require additional qualified-buyer review before fulfillment.
Carriers
Materials are dispatched via trackable courier services (USPS, UPS). Tracking information is provided once an order ships.
Packaging & documentation
Materials are supplied lyophilized and packaged for stability during transit. Each shipment includes lot identification and research-use documentation. Packaging and labeling reflect laboratory research-material use only and contain no consumer or administration instructions.
Destinations & restrictions
Shipping availability depends on destination and applicable research-material import regulations. The Company may decline to ship to destinations where fulfillment would be inconsistent with applicable law or these policies.
Questions
For shipment questions, contact formlabsllc@gmail.com.