Shipping policy

Processing time

Orders from qualified research customers are typically processed within 1–2 business days following order verification. Restricted materials may require additional qualified-buyer review before fulfillment.

Carriers

Materials are dispatched via trackable courier services (USPS, UPS). Tracking information is provided once an order ships.

Packaging & documentation

Materials are supplied lyophilized and packaged for stability during transit. Each shipment includes lot identification and research-use documentation. Packaging and labeling reflect laboratory research-material use only and contain no consumer or administration instructions.

Destinations & restrictions

Shipping availability depends on destination and applicable research-material import regulations. The Company may decline to ship to destinations where fulfillment would be inconsistent with applicable law or these policies.

Questions

For shipment questions, contact formlabsllc@gmail.com.